You can cancel free of charge until 1 week before arrival. You will be charged the total price if you cancel in the 1 week before arrival. If you don’t show up you will be charged the total price.
Why? – Well, some of these rural communities are amongst the poorest in the country. They will make special arrangements to buy in additional food and materials to ensure your stay is a fantastic experience, one you’ll hopefully never forget. In doing so they often have expenses before you arrive. So really it becomes a significant financial issue for them if you subsequently don’t show or cancel. Our goal is to help these communities, so we hope you understand when we cannot offer a refund.